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Aperture With OnOne Perfect Photo Suite 8.5 Slow Performance #1
Stuart's picture
by Stuart
May 20, 2014 - 10:08am

Been using OnOne Perfect Suite for a while now.  Even have the latest update 8.5. I really like this plug-in except to the fact the performance in my case seems to be very show. My current system is a MacBook Pro Retina (June 2012) 16GB Ram, 1GB Video Ram with a 512 Flash Drive. Now I am using the plug-in with some high resolution images from the Sony A7R and yes I understand these are large images. I have the export image setup up as PSD 16Bits using ProPhoto. Now I may end up anywhere from 2 to maybe 5 layers in OnOne and then click on apply, it then takes anywhere from 3 to 10 minutes or even longer for the process to finish image back into Aperture. 

So I am just wondering if anyone else finds the performance to be a bit slow?  If so have you been able to come up with anything to increase the performance?   

Russell's picture
by Russell
May 22, 2014 - 4:09am

I know that PPS8.5 didn’t like the latest Mavericks upgrade and today I got an email with the fix. The problem for me there though, and this was widely known about, was that no image would open either when used as a plugin or as a standalone.

The latest update seems OK so far - not particularly slow for me, at least. On the other hand, when I first opened PPS, tool cursors weren’t visible over the image (although the effects were) but this seemed to correct itself after quitting and re-opening the app.

Time will tell…

 

ETA: I also had a problem with the gradient mask prior to the Mavericks and PPS updates but this seems to have righted itself too.

Russell

Stuart's picture
by Stuart
May 22, 2014 - 8:45am

Russell,

I think my main issue for the slow performance is the fact I am using 36mb file from the Sony A7R. Once you start to add layers within OnOne these files can become huge in size.

Stu

Russell's picture
by Russell
May 22, 2014 - 11:53pm

Hi Stu

I’ve just run some of my D800E files through PPS 8.5 and added lots of random layers. It’s actually quite snappy processing and saving. But as I said, this is yesterday’s update of PPS 8.5 to fix an issue with the recent update to Mavericks 10.9.3. I don’t remember things being this quick before the updates although not to the extent that it 10 minutes to save a PSD.

My set up is a 2.6 Ghz i7 Mac Mini with 16 GB RAM and no separate video card - it’s on-board graphics.

My PPS preferences are to have system RAM usage maxed at 80% but Video RAM usage minimised at 10%.

So I guess it might be worth both updating PPS with yesterday’s fix and seeing if your PPS prefs are optimised for your system. With 1 GB of video RAM, it might be worth nudging the slider one way or the other and seeing what happens.

Another thought - do you find that saving is quicker at the beginning of an Aperture session compared to if you’ve been doing some work in Aperture for a while? Aperture can be a bit of a RAM hog and might not free up enough for PPS to do its thang. 

Russell

Stuart's picture
by Stuart
May 23, 2014 - 5:27am

Russell

Interesting that you are getting good performance. I am running PPS 8.5 but can’t find anything about this update you mentioned? Also I am running OS X 10.9.3. So is this some sort of patch for 8.5 that I just missed?

Stu

Russell's picture
by Russell
May 23, 2014 - 5:29am

Russell

Stuart's picture
by Stuart
May 23, 2014 - 5:35am

Russell,

Thanks! Doing it now. I never received any information from OnOne about this fix and I have been with them for years. Will let you know if this resolves the issue.

Stu

Russell's picture
by Russell
May 23, 2014 - 5:36am

Fingers crossed…

Russell

Stuart's picture
by Stuart
May 23, 2014 - 5:49am

Just to let you know I saw no difference. It took just under 4 minutes after cicking on apply. Now I have my export setup as 16Bit, ProPhoto RGB, 300DPI. Are you using the same setup?

Stu

 

Russell's picture
by Russell
May 23, 2014 - 6:08am

Bummer.

AdobeRGB for me but otherwise, yes. I typically export TIFFs but changed it to PSD when I tried to reproduce your problem. I guess you need to try a few things piecemeal.

Maybe try AdobeRGB rather than ProPhotoRGB (Aperture’s working colour space is not documented but thought to be AdobeRGB-ish rather than ProPhotoRGB). 

Are your PPS preferences optimised? Is it worth seeing if moving the system RAM and VRAM sliders makes a difference? Do your PPS preferences match your Aperture export settings?

Have you done the “delete-aperture-prefs-rebuild-aperture-database” dance?

These are all stabs in the dark but are probably worth trying.

Russell

Stuart's picture
by Stuart
May 23, 2014 - 9:29am

Russell

Did a test after changing to AdobeGRB 1998 and had the same slow performance. Also made sure I had the same setting in OnOne. Did another test with an image form a while back shot with the Canon 20D (8MB Raw). With this image I did the same type layers. This time however after clicking on apply it took lest then 25 seconds for the entire process. So now I am just about convinced it is the large file size from the Sony A7R (36Mb Raw) that causing the slow performance. 

Stu

Russell's picture
by Russell
May 23, 2014 - 9:39am

Right. I’ve just replicated exactly what you do.

36MP raw image from my D800E, exported as a ProPhotoRGB 16 Bit PSD to PPS 8.5. I added 5 layers and saved it as a PSD.

It took about 10 seconds from clicking “Save” for the final image to render and appear in my Aperture library. The resulting file was 1.74 GB.

There’s something else going on with your set-up, I think, Stu, notwithstanding the fact that mobile CPUs are slower than desktop CPUs. And in fact, I think my Mac Mini uses mobile components anyway.

Russell

Stuart's picture
by Stuart
May 23, 2014 - 9:52am

10 Seconds! That fast. Just did a test with the same image from Lightroom 5.4 using the same filters and it took 4.05 minutes to complete. Going to send an email off to OnOne to see if they have any suggests.

Stu

Russell's picture
by Russell
May 23, 2014 - 10:03am

Please let us know if you find a solution. Fingers crossed (again)…

Russell

Stuart's picture
by Stuart
May 27, 2014 - 8:46am

Russell, Just to let you know as of this morning I have not heard back from OnOne. Being a holiday weekend they maybe doing catchup. In the meantime I fully uninstalled OnOne and reinstalled. Still had the same results on performance. Took over 5 minutes using 3 filters via Perfect Effects after clicking on apply and returning to Aperture. Maybe it has something to do with the Sony A7R Raw file. Hopefully OnOne will have a solution.

Stuart's picture
by Stuart
May 27, 2014 - 8:59am

Russell,

Just as I Post the last message I received the following from OnOne:

—————————————————-

Dear Stuart, 

Thanks for using onOne Software.  The software would be considerably faster if you used 8 bit and even faster if you used compressed formats like JPEG or TIFF.  This camera has 36 megapixels and while performance is a top priority for us these factors are contributing to the performance. 

Try:
-delete the onOne Preference files and relaunch the software.  
-Close the onOne application.:
-Open finder, in the top menu click “Go” and hold down the ‘Option’ key and select the “Library” now in Library folder go to “Preferences” in this folder please delete all instances of “com.ononesoftware.xxxxxxxxxxxxx.plist”
-Restart computer

We look forward to providing a solution thanks for your patience and understanding.

If you have any other questions, please do not hesitate to reply to this email.

Please quote this message in your response.

Regards,

Technical Support
onOne Software 
www.onOnesoftware.com
U.S. Hours: Monday-Friday 8am-4pm (Pacific)

__________________________________________________

Looks like I may have been correct about the Sony File size. Will be trying what they suggest.

Stuart's picture
by Stuart
May 27, 2014 - 10:09am

Well, I did all that OnOne suggested with the same slow performance.

Even gave 8Bit Tiff a try but had the same results. It must have something to do with the files coming from the Sony A7R

Russell's picture
by Russell
May 28, 2014 - 3:33am

It’s still odd though that my 36MP files are processed quickly and yours aren’t, Stu.

Do you want to put one of your Sony raw files in a shared folder (i.e. DropBox or similar) for me to download and see what results I get?

Russell

Stuart's picture
by Stuart
May 28, 2014 - 8:23am

Russell

OnOne contacted me again last night and asked if I had any Anti Virus program or backup software installed. Do have a Virus program but only run that manually. Not really sure how a backup program like SuperDuper or Time Machine would have any effect on performance of OnOne. Now I did go over to another local photo studio here where I live. They ran the program via a IMac 21” and the performance was fairly slow. So I am at a lose. Did run Topaz yesterday and that program ran very fast compared to OnOne. Something is causing the poor performance with OnOne.

I do like your offer of trying one of the images from the Sony A7R.

Russell's picture
by Russell
June 1, 2014 - 3:25am

Hi Stuart

I’ve just taken delivery of a refurb rMBP* i7 2.6GHz 16GB RAM 512GB SSD with the Nvidia  GForce GT 750M video card (2GB vRAM).

As I’m a glutton for punishment, I’ve repeated your situation with a 36MP D800E raw file that was exported as a PSD | 16 Bit | ProPhotoRGB, then processed with 5 layers in PPS8.5. Each layer had a different blending mode and opacity to give it some extra math(s).

I got the same result as I got on my Mac Mini - about 10 seconds from clicking “Save” in PPS to the PSD appearing in Aperture. The result was a 207GB file.

My PPS Settings are to use 80% of system RAM and 80% of vRAM (as compared to my Mac Mini which has on-board graphics so my PPS Settings are 80% of system RAM and 20% of vRAM).

There’s either something iffy about your Sony A7r files or there’s something in your system that PPS doesn’t like. 

My offer of having a play with one of your raw files still stands.

 

 

*I bought it just so I could replicate your situation more closely**

 

**Not really ;)

 

Russell

Stuart's picture
by Stuart
June 1, 2014 - 5:36am

Russell,

I got a kick out of the fact you purchased a refurbished MacBook rMBP just to test PPS. -:)

Is that the one that come with a Thunderbolt 2?

My system is: Graphics  NVIDIA GeForce GT 650M 1024 MB so you have double with graphics. I am waiting to see if anything new will be mentioned tomorrow during WWDC. Just maybe we will hear something about Aperture, but I really do not think we will. But lets cross out fingers.

Ok I did some more testing this morning. I changed the DPI to 240 (from 300) 16Bit, ProPhoto RGB and did one filter and it took 10 seconds. Then did 3 filters and took about 55 seconds.  Maybe dropping to 240 DPI did the trick. It is interesting that your Mini takes less resources. Having 2GB vRAM with you rMBP should help you with the performance of Aperture since it is a graphics hog. 

Stuart's picture
by Stuart
June 27, 2014 - 7:55am

Just a followup as OnOne just released an update: 

Perfect Photo Suite 8.5.1 Premium Edition

WHAT’S NEW
Version 8.5.1:

  • German localization, displays in German on German language systems
  • General performance and stability improvements

REQUIREMENTS

  • Intel, 64-bit processor
  • OS X 10.7 or later
  • Optional:
    • Adobe Photoshop CS5 or later
    • Adobe Lightroom 4 or later
    • Apple Aperture 3 or later
    • Adobe Photoshop Elements 10 or later

The performance and stability improvements seems to have helped my poor performance with this software. At least it is running much faster.

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